What types of video animations do you produce?
Every video is hand crafted to suit your business and story. Our gifted video producers put their creativity into a variety of types of cartoon animations, business explainer videos, video promos, white-boards animations and many more! Every part of the video production from voice-over to music, graphics and characters can be completely customized according to as you see fit. Contact us for more details.
What is the turn-around time for completion of the video production?
While certain projects require more time and involvement than others, our average time-frame of completion tends to range between two to three weeks. For urgent projects, confirm with us if we can meet your deadlines by contacting us directly.
Which payments services do you accept?
All payments are handled the secure Paypal system which accepts all major credit cards and electronic payments.
A 50% deposit is required up-front before any project is started. The remaining is due at completion of the project.
What are the terms for the project’s payment agreement?
At the beginning of your video production, a 50% deposit is required up-front before any project is started. The remaining is due at completion of the project. For more information about payment terms, please contact us directly.
Can you customize the video parts for me?
Every part of the video production from voice-over to music, graphics and characters can be completely customized according to as you see fit. Contact us for more details.
How many revisions am I allowed to consider with my production?
We like to keep things simple and to your satisfaction, that is why we welcome a limited number of revisions until you’re absolutely satisfied with your production. Considerable or heavy revisions can be made at an extra cost.
I am ready for a video production, what is the next step?
The first step is to submit an up-front payment for 50% of the total cost of your project. Following submission of your project’s details, our production team are ready to start with your project.
Do I have rights and ownership over the video production? Are there any royalty fees?
At the completion of your production, you have absolute and complete ownership of all rights associated with the video production.
What is the general process during the production?
For more information about our production time-line, please see our step by step process
Can you tell me more about your refund and guarantee terms?
Your production is crafted to ensure both quality and satisfaction, and because we believe in that, we offer a guarantee that your video production project will meet our standard of creative, high quality produced videos and is delivered with attention to details. The 50% up-front payment will be returned if it is determined that we cannot meet the client’s requests. A full refund will not be honored after completion of the project.
Do I receive a hard-copy of my production?
Your video project will be delivered digitally through e-mail.